We understand the challenges cable billing present and are at your service to make this process as painless as possible. The clarity of your bill can mean the difference between a quick payment and multiple calls to your customer service staff. We also know that FCC regulations require specific content and detail be included on your documents and have created a comprehensive, compliant solution to your cable billing needs.
Information Outsource has provided outsourced billing for cable, Internet and phone providers since 1998. We have created a streamlined, secure process to manage your customer communication needs.
With our expertise, leading-edge equipment and unwavering focus on customer service, we can:
- Manage your billing from start-to finish with minimal involvement from your staff.
- Create a clear, compliant document that provides your customers with detailed information, cutting back on the number of calls your customer service representatives must field.
- Guarantee timeliness, accuracy, quality and integrity with every job we complete.
Information Outsource’s cable billing services provide branded, compliant documents that reduce the number of customer calls.
Rate Increase? Channel Updates?
We are able to create and print full-color inserts in-house to communicate rate changes, channel offerings and other targeted customer communication. By utilizing our selective messaging and inserting capabilities, you can target portions of your customer base and deliver pointed information, including past due status and planned outages.
We are also able to include inserts that are provided by third parties, including channel promos or partner offers. We are happy to include these in your mailed pieces and do not charge a warehousing fee.
Given our knowledge of the challenges that cable billing professionals face, we can help make business recommendations and weigh in on how small changes can positively impact your bottom line.
Information Outsource has customized solutions to fit your needs. We continue to exceed our clients’ expectations with a variety of services. From traditional First Class mail to electronic billing to innovative outsourced billing solutions, we are able to service your billing needs from start to finish.
Our Print and Mail Services for Cable Companies:
- Add value to your billing processes
- Streamline your internal operations
- Reduce costs
- Allow your employees to focus on high payoff activities
Our team of professionals is ready to answer your questions and assist in managing your cable billing needs.
Please call us today for a quote on your cable billing needs. 800.735.9515