Let us take the stress out of your mailings. With state-of-the-art production facilities, SOC II Type 2 certification, disaster recovery channels and full-time development staff, we are ready to remind you how quality control and proven automated processes can take the guess work out of your routine customer outreach. We guarantee timely management of your data, correct mail pieces and thorough customer service.
– Timeliness – Accuracy – Accountability –
We strive for 100% accuracy with all of our mailings and understand that we represent you in the eyes of your customers. We aim to provide the highest levels of quality and commitment to your business and do so through our 19-point quality control process. At every stage – processing, printing, inserting and mailing – we review job checklists to confirm materials, content and output are complete and correct.
Concise Mailing Timeline
Your mail enters the mail stream within 24 hours of file approval. Our efficient, automated process allows for correct, complete mailings within a short timeframe.
Through our web-based portal, you are able to see file transmission confirmations, mail dates and processing times, in order to verify that your mail has been delivered to the Post Office within the expected timeframe.
Data Integrity & Security
We understand the need to protect your customers’ information and are pleased to state that Information Outsource is SOC II, Type 2 certified, upholding the highest standards of network and physical security. A voluntary audit is held annually to ensure processes are in place to protect and secure your data.
Disaster Recovery & 100% Uptime
With redundant equipment, personnel, power and additional processing locations, we are able to guarantee 100% uptime and that your mailings will always go out on time.
Unparalleled Customer Service
Your dedicated Client Specialist is your single point of contact for all requests. By having a knowledgeable onsite advocate that understands your business, your staff will save valuable time and effort.