Is your company’s billing statement processing moving too slowly? Are customers frequently late with their bills due to a lack of payment options? Is billing taking your employees away from more crucial day-to-day tasks? If you answered yes to any of these questions, you may be in need of solutions that can speed up your accounts receivable.
Just how can this be accomplished in your industry? Here are three solutions that could solve your billing issues:
Hire Phone Support
Offering customers a solution beyond sending their statements in the mail is one way to increase the turn-around time for billing statement processing. Placing your employees on phone support for your customers can help them pay their bills by phone. These transactions can reduce the amount of time your company would spend waiting for customers to send payments in the mail.
Create an Online Billing Platform
Online billing services are quickly becoming a must-have feature for today’s businesses. Many customers find that they are inconvenienced by having to write and send out a check and then wait for it to get processed. Online billing can provide a more effective solution for customers who want to pay their bills from anywhere.
Outsource Your Billing Statement Processing
Outsourcing your billing statement processing can be the most cost effective solution and actually provide your company with a number of advantages. In fact, when you outsource your statement printing and processing, you can also have access to an online billing platform. Information Outsource provides reliable, efficient, and timely invoice processing, statement processing and many more services that can be cost effective and save you time!
Outsourcing also doesn’t mean reducing your personnel. Instead, you can have your employees focus on core business activities without getting bogged down by the routine task of processing statements. Customers who opt out of receiving paper statements can also help your company reduce money spent on paper, ink, toner, and printing equipment by an average of 11.5 cents per statement.
If you’re curious about outsourced billing for your business, be sure to get in touch with Information Outsource. Our team provides payment processing for specific industries, such as medical and utility billing. Have more questions? Leave us a comment!