With an increasing focus on environmentalism and green business, it only makes sense that you’re looking for ways to make your office a little more efficient and eco-friendly. Your office might already have separate recycling bins, and maybe even a composting bucket. However, if you’re looking for other ways to reduce your business’s negative impact on the environment, switching to an electronic billing system could be beneficial, and here are a few reasons why.
The industry is turning away from environmentally harmful business practices like paper billing. Electronic and outsourced billing services could not only save you stress, they could play a small part in saving the environment. In fact, if just 20% of all households in the United States switched to electronic bill payment, over 151 million pounds of paper could be saved every year.
If a customer or employee has a question about their bill or simply wants to view it, they can. An online system allows you and your employees to access important information and answer questions at any time during the day or night, even outside of regular business hours.
Unlike paper mail, which has the potential to be stolen and lost, electronic and outsourced billing is always secure. Paying an online bill requires passwords and other security measures which can help prevent information theft in a way that paper mail simply cannot.
Enhancing Service and Communication
Over one fourth of customers said they felt their relationship with their biller was better after switching to en electronic system. Electronic billing provides customers with fast, easy access to communication and answers that they might need. Not only is it convenient for customers, it allows you to build stronger and lasting relationships with them.
If all of these reasons weren’t enough, consider the financial impact that switching could have on your business. On average, businesses save 11.5 cents per billing statement by discontinuing paper bills. It may not seem like a huge amount, but all of those small numbers really add up.